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Shipping & Returns – Art of Glass

Shipping & Returns


All orders will be shipped based on volume. Small orders will be shipped via UPS Ground and Bulk orders will be shipped on a Pallet. Once your order is submitted please allow us 1-3 days for preparation based on the size of the order. Once your order is shipped out, you will be notified via e-mail and provided with a tracking number.


We have a 100% money back guarantee on any products which arrive to you damaged or defective. You are required to notify us within 72 hours of the receipt of your delivery.

Please send a list of items including pictures to:

All claims will be processed within 48 hours and your account will be credited toward your next order.

Payment Policy

All orders must be paid in full prior to shipping. No exceptions.

Payment Options

  • Bank Deposit: We will provide you with our bank information, allowing you to deposit the funds into your local branch.
  • Credit Card: You will be required to fill out our Credit Authorization Form( link) prior to charging an order to a credit card of your choice.
  • COD: Cash on delivery. Shipper will collect funds on our behalf. Cashier’s Check or Postal Money Order only.
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Customer is 18 and over before they enter this site and 21 and over for some states.

Please verify your age